Carriers / DHL Express
DHL Express tracking
International express carrier. In Canada, primarily used for cross-border and worldwide time-definite shipments.
Services
- Express Worldwide
- Express 12:00
- Express 9:00
Tracking-number formats
Formats below are commonly documented. Some shipments may use additional or updated formats not shown here.
10-digit AWB
Example: 1234567890
Common tracking statuses
- “Shipment information received”
- The sender printed a label, but the carrier has not scanned the parcel yet. Updates often take up to 24 hours to appear.
- “Processed at origin”
- The carrier has the parcel and has scanned it into its network.
- “In transit”
- The parcel is moving between sorting facilities. Gaps of a day or two between scans are normal.
- “With delivery courier”
- The parcel is on the delivery vehicle and should arrive today.
- “Delivered”
- The carrier recorded the parcel as delivered. If you can't find it, check around the property and with neighbours, then contact the sender.
- “Clearance event”
- The parcel is going through customs. Duties or taxes may be due before release.
Package problem? Next steps
DHL Express guides
Related carriers
Canada Post
The national postal operator of Canada. Handles the majority of Canadian letter mail and a large share of domestic parcels, plus international mail via partner postal networks.
Purolator
Canadian courier owned by Canada Post. Strong domestic ground and express network, integrated cross-border service with the US.
UPS Canada
Canadian arm of United Parcel Service. Broad domestic ground plus air, US and worldwide express, brokerage services included on many US inbound shipments.
FedEx Canada
Canadian operations of FedEx Express and FedEx Ground. Strong express and international air network.
DHL Express tracking questions
- How do I track a DHL Express package?
- Paste your tracking number into the tracker on this page. ParcelPath recognises the DHL Express format and opens the official DHL Express tracking page with your number filled in.
- What does a DHL Express tracking number look like?
- Commonly documented formats: 10-digit AWB (e.g. 1234567890).
- Where do I find my DHL Express tracking number?
- Check the shipping confirmation email from the sender, your order page with the retailer, or the receipt and label if you shipped it yourself — the number sits under or beside the barcode.
- Is DHL Express tracking down?
- If tracking shows no updates, the parcel may not have been scanned yet — new labels often take 24 hours to appear. See our carrier status page for known delays and advisories.