Get in touch
Contact ParcelPath.ca
Questions about a tracking status, a correction to carrier information, feedback on a tool, or a business enquiry — email us directly and it reaches the team.
Email info@parcelpath.caWhat to include
Pick the closest subject line so your message gets read faster. For a tracking question, include the tracking number and the carrier if you know it.
- Tracking question
A status you don't understand, or a parcel that has stopped moving.
- Carrier data correction
Something on a carrier, status or customs page is out of date or wrong.
- Tool feedback
A calculator result that looks off, or a feature request.
- Business or partnership
Advertising, content partnerships or media enquiries.
We only use your address to reply. We don't run a mailing list and we don't share it. See our privacy notice.
Before you write about a parcel
We are an independent reference site and not a carrier — we can't move, release or re-route a shipment. For a parcel that is late or missing, these pages usually resolve it faster than we can: